For those customers that want the highest level of support and total cost certainty, the Complete plan may be the answer.

In addition to the monitoring and reporting of the Basic plan and the unlimited remote support of the Advanced plan, the Complete plan also includes:

• Unlimited onsite support during regular business hours (trip charge applies)
• Discounted rate for project work- $85/hour

All of this for a flat monthly rate of $350 per server & $75 per workstation!