Problem Solved IT is a partner of Phone.com. Together, we offer our customers the best in voice services.  Phone.com’s solution offers a feature rich. high quality, communications system without the expense or headache of installing and managing an on-premise PBX.  Phone.com  integrates business class telephony features, industry best service level guarantees and redundancy with the simplicity of a cloud based service and the quality and reliability of a robust enterprise system.
Calling Plans
  • Unlimited and Customized Call Plans
  • Local Number Portability (LNP)
  • Direct Inward Dial Numbers (DID)
  • 800 Service
  • Directory Assistance (411)
  • Emergency Service (E911)

Voice Messaging

  • Corporate Virtual Attendant
  • Personal Attendant
  • Distribution Group
  • Music or Customized Messages on Hold

Calling Features

  • Call Park and Retrieve
  • Paging – Overhead/Group/Zone
  • Caller ID/Name/Number
  • Call Forwarding / Diversion – On and Off Site
  • Find Me – Follow Me
  • Call Hold, Waiting
  • Call Hunting
  • Call Transfer – Blind and Consultative
  • Three-way calling
  • Do Not Disturb
  • Time of Day / Day of Week Routing

Messaging Features

  • Desktop Fax
  • Secure IM with Presence
  • Voice mail to email
  • Personal Fax to email
  • Multi-site message distribution
  • Store and forward messages

You’ll also receive best in class reliability and quality management features that are standard
with our service:

  • One consolidated bill – NO surprises!
  • Trouble resolution for a worry free experience
  • Redundancy to support additional connectivity
  • Normal business hour support with emergency after hour support
  • Maintenance on all equipment
  • Custom solutions and configurations based around your company’s needs
  • Automated attendant options: multi-level and multiple auto attendant greetings
  • Consistent software updates through the cloud
  • Road warrior and mobility functionality
  • Porting of your existing phone numbers